Frequently Asked Questions

What should I expect during the free consultation?

• Meeting and getting to know your child's therapist

• Discussing your reasons for reaching out

• Learning how we can help

• Answers to your questions about the process

• A snapshot into how virtual therapy works and feel

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Should I use my insurance?

• It is up to you whether you use your health insurance or not. Some reasons why our clients choose not to include:

  • Increased privacy for kids and families. Insurance companies require a clinical diagnosis.

  • Gives you more control over your family or child’s treatment

  • No surprises over whether or not a service is covered

• In any case, we are an insurance-friendly practice and work with most major commercial insurance plans.

  • We do not accept Medicaid at this time.​

  • View this page for more information on our rates and insurance coverage.

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How long does therapy last?

• This really depends on your child and family's needs. Each therapy experience is highly individualized and is dependent on a number of factors including, family/client engagement, presenting problems, motivation, commitment, and practice outside of session. We do not use a “one size fits all” approach. Therapy can last as long as needed to reduce or eliminate the problem, which can range from a few sessions to years. You are able to end therapy at any time.

• Sessions are usually 50 minutes

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Does my family/child need therapy?

• Here are a few reasons a child/family might need therapy:

  • You’re noticing problems across multiple areas of life (home, school, community)

  • Frequent mood changes (anxiety, sadness, anger, withdrawn)

  • Frequent conflict between siblings or parents

  • Frequent negative behaviors (defiance, tantrums, aggression)

  • Attachment issues with a parent

  • Challenges with adjusting to life changes (adoption, divorce, separation, moving, a new sibling)

  • Your child or family has experienced significant life stressors (abuse, death of a loved one, foster care, etc.)

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What ages do you work with?

• We work with children ages 2 to 18 and parents. Individual child therapy sessions are typically offered for children starting at age 7. We also offer parent sessions without children to address parenting struggles.

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How will you make sure that my child will feel comfortable with you? 

• Don’t worry, we provide a warm and fun environment that allows your child to feel safe in expressing themselves without judgment or fear of making a mistake. Your child will be invited to participate at their own pace, fostering increased feelings of security, control, and confidence. ​

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What are the next steps if I want to begin?

• First, submit a contact form and we will be in touch as soon as possible. 

• Second, upon determining this is the right choice, you will be scheduled for an initial intake assessment. This is not a therapy session, but a session to build rapport with your child and family. This session involves gathering extensive background information including family dynamics and history, current and past problems, and goals for therapy. 

  • Intake sessions can take 1 to 2 sessions to fully complete

• Third, we’ll develop a treatment plan, which is an outline of individualized goals and expectations for therapy appropriate for your family’s needs.

• Fourth, treatment begins as either individual child sessions or family sessions.

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Do you have any free resources?

• Yes, we have several videos on our blog that were created to help parents with common child mental and behavioral health challenges.

• We plan to add more helpful videos in the future!